Jump to content

Xifre

[03] MEMBER
  • Posts

    4
  • Joined

  • Last visited

Posts posted by Xifre

  1. any feedback on the eurotel across sm city north edsa?

     

    Terrible place sir, Just visited there last Saturday. This was one of my most memorable experiences!!!!

    We got there and the parking area was all cramped up, but they have a valet. I payed and checked in, the air conditioning unit was a bit hot. called the front desk and told me that someone will go up and take a look at it.... after 30 mins.... still no one came! We checked out already... NO ONE CAME TO ASSIST!!!

    The worse is yet to come....

    As we checked out and got to the parking I checked my car coz it was only a year old (Hyundai Tucson '10) I saw a freaking scartch!!! So I called the valet and told me that they had no idea of how the scratch got there. They assured that they weren't responsible for it and they had cameras installed at the parking and can confirm it to me.

     

    After 15 mins the manager finally appeared and talked to me. I explained that when I checked in that there was no scratch before I left it for the Valet and requested to see the video. He said that he will review it then show it to me the video. I patiently waited for 15 mins and the manager came in and showed me a partial video of my car. I was asking for the footage of the actual parking of my car. HE DIDN'T showed it to me, claiming that it was too long to review??? I WAS THERE FOR ONLY 2 HOURS!!!!! 2 HOURS PEOPLE!!!! ANO SILBI NG REWIND AND FAST FORWARD???? And is it not my right to see the entire video? so they could clear their name??? Unless they really are hiding something, that they are the one's responsible for the scratch??? I knew I wasn't gonna be able to squeeze in any truth from them and that further questions would just frustrate me with being answered with excuses. So I just left my number and left coz my companion was in a hurry and it was getting traffic at EDSA. And when the valet driver was in my car while my companion was in it, the valet said that they shouldn't be mentioning the camera... so does that mean you really are hiding something sirs??? I challenge the management of EUROTEL *cough crap* to respond to my problem!!!

     

    Until then... GMS... trust me... this place is Freaking unsafe for your cars!!!

×
×
  • Create New...