Jay223

Try visiting the usual auto enthusiast forums and you'll get tons of horror stories on Rapide. Sites like autoindustriya and Kotse.com to name two.

 

It seems that they have quota system where they must average a certain amount of pesos per car they do.

 

If one car did not meet the quota, they have to make bawi with the other clients.

 

They have come ons like cheap change oils and free this and that but while you are having the cheap change oil the Rapide person will come to you with a laundry list of parts that are supposed to be replaced as per their assessment. Mind you, a lot of the parts on their list aren't even broken. What's worse, the cost of the part and the labor to install it is sky high especially when you consider that Rapide is not affiliated with any car manufacturer.

 

They also have their lifetime brake warranty promo which I think is a scam. To keep the warranty in effect, you have to follow all their recommendations which usually results in a lot of unecessary component replacement.

 

Try and visit a Rapide outlet. Most of the clients there are family drivers that have been sent over by their amos who don't know squat about cars.

I don't like Rapide, I think they are unprofessional and less knowledgable. I had 2 of my cars serviced from them in order to save some money as compared to the dealers, first 2 weeks after the service it was good, after that I had to eventually go to the dealership as rapide instead of fixing my car, ruined it more. My opinion only, their parts suck too, their brake pads are terrible, also their AC delco parts. They should get better parts and hire more professional mechanics.