-
Posts
56 -
Joined
-
Last visited
Content Type
Articles
Media Demo
Profiles
Forums
Posts posted by kalith
-
-
New updates
Sykes Asia is looking for these individuals
///Senior Account Manager
*university Degree or equivalent
*must have minimum 5-7 years leadership responsibility gained from a Service Oriented industry and a minimum of 2-3 years work experience in a related field.
*Must have experience in Sales Account Management
*Must have working knowledge of contract reviews, budget analysis and P&L Management.
*Must have managed or supervised a Team of not less than 150 people/agents and 5-10 Team leads, Supervisors, especially in the areas of coaching and Mentoring.
///Telecoms Manager
University Degree or the Equivalent
*2years related experience in the Telecommunicaions industry
*Handling Vendors for a minimum of 1year exp.
*Have at least 1year of dealing with IT related contract and business deals.
*Have accounting Background
///Internal Audit Manager
*Bachelor's Degree and CPA required
*Minimum of 4-7 yeards of Audit Experience in an Audit firm with exposure to multi-company/subsidiary environment.
*Strong Audit skills and experience
///Csr for purchasing/expediting
*University degree or the equivalent
*at least 1year work experience related to Purchasing,Expediting or Inventory Management.
*Customer service work Experience
*Good English oral and written communication Skills.
*Availability to work on a 1PM-10PM shift
///Customer Service Representative
///Technical Support representative
///Indian Customer Service representative
*Basic computer knowledge
*Conveys information clearly and effectively, both written and verbal, through English and Hindi Language
*Ability to speak basic Marathi is an advantage
*Willing to work in Makati
///Customer service representative
- To provide quality customer service via phone, email or chat.
- Process all forms of customer’s orders (fax, phone or electronic)
- Help maintain regional team service goals
- Find appropriate resolution of customer’s problems within call guidelines
- Other duties as assigned by the supervisor
***Requirements
- Must be a graduate of a 4 year degree college course
- Must be proficient in English, both written and spoken
- Must be knowledgeable in basic computer usage (Windows, MS Office, Outlook, and Internet)
- Must be willing to work in Ortigas
- Must be willing to work on a changing schedule, including the night-shift
- Must be available to start the soonest possible time
///Senior Operations Manager for Technical Account
- Oversees the conduct of the whole operations in order to ensure that all divisions are in synergy and aligned.
- Deals with pricing and contract negotiations and other cost issues that pertain to the operations in general.
- Manages and design quality and productivity programs for the division in order to build awareness among its team members under the light of continuous improvement.
- Takes Account for a systematic, standardized, and updated process across all division.
- Ensures effective implementation of all programs under the end-to-end requirement of the client..
***Requirements
- Must be a graduate of a business related course
- Must have a minimum of 5-7 years leadership responsibility gained from a Service Oriented industry and a minimum of 2-3 years work experience in a related field (preferably as a manager specializing in Customer Service or equivalent).
- Must have experience in the manufacturing industry and process re-engineering, preferred
- Must have previously handled a technical support account
- Must possess shift management capabilities and ability to manage varying skills of employees, an excellent knowledge of manpower planning and scheduling and a solid grasp of call center metrics, quality measurement tools and contact center / customer service operations
- Must have exposure in working with Service Level Agreements and/ or metrics (KPI’s)
- Must have working knowledge of contract reviews, budget and statistical analysis and P&L management.
- Must have experience in account management and client coordination is required for this position.
- Must be experienced in reporting (both written and oral) to management and clients and should be enthusiastic about building solid relationship with clients and do whatever it takes to get the job done.
- Must have exemplary leadership skills, high integrity, excellent people management skills, has a pleasing personality and has demonstrated the ability to motivate individuals to exceed performance initiatives.
- Must have managed or supervised a team of not less than 150 people/agents and 5-10 team leads/supervisors, especially in the areas of coaching and mentoring
- Must have excellent listening, oral and written communication skills
Required language(s): English.
///Technical Support Rep
• To provide quality technical/customer service to clients via phone
*** Requirements
At least 2 years in college or similar college-level education
• Working knowledge of computers including internet connectivity, networking, installation and configuration of OS
• Excellent written and spoken English communication skills
• Ability to multi-task in a fast paced environment
• Good analytical skills and excellent listening skills
• Willing to be assigned in Buendia, Makati City and/or Gilmore, Quezon City
• Amenable to work on a 24/7 shift schedule
• Available to start ASAP
TSR of other language is also available.-German Support
-Korean
-Japanese
-Spanish and other foreign languages
///Net Associate Software Engineer
**System and detailed design of new features and requirements.
Hands-on development of new software and maintainance of existing product. //Technical Documentation (Graphic Designing)
***Requirements
-Candidate must possess at least a Bachelor's/College Degree in Computer - Science/Information ASP.NET, C#, HTML.
- Preferably skill(s): XML, CSS, Javascript
- At least 1 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Makati.
- Applicants should be Filipino citizens or hold relevant residence status.
- Preferably 1-4 yrs experienced employees specializing in IT/Computer - Software or equivalent.
- Full-Time positions available.
///C Sharp Software Engineers
A. General Area of Responsibilities
· working with computer coding languages;
· designing, writing and testing new software programs;
· developing existing systems by analysing and identifying areas for modification;
· maintaining systems by identifying and correcting software defects;
· investigating new technologies;
· creating technical specifications and test plans;
· writing operational documentation with technical authors;
· working closely with staff such as project managers, systems analysts, and technical managers;
· consulting clients/colleagues concerning maintenance and performance of software systems;
· implementing new software.
B. Create Detailed Design Specifications
· Assist in preparation of Detailed Technical Design Specifications
· Participate in Design Reviews
C. Construct Software
· Create Software Code with Adherence to Project Objectives, Requirements, and Specified Coding Standards
· Integrate Individual Components According to Specified Procedures.
· Unit Testing of Software(s)/Applications developed according to specified procedures.
· Debugging/Correcting identified software defects.
· Create Use Cases and Test Harnesses (when appropriate) to be used by Quality Assurance during testing
· Participate in Software Release and Project Review
· Mentor Team Members in Areas of Core Competencies
· Investigating new technologies.
D. Support Escalation
· Provide assistance/resolution for helpdesk support escalations
***Requirements
· Minimum of 4 year Degree (Computer and Engineering Related Course)
· 1 to 2 Years of systems development experience
· Strong Verbal and Written Communication Skills
· Team player with a positive attitude
· Can work with minimum supervision
BENEFITS
* Meal Allowance
* Overtime Allowance
o Meal and Transportation Allowance
* Health Bonus
* Medical Insurance
* Above par vacation and sick leaves entitlement
* Study Assistance
* Hazard Pay
* Account Driven Allowances
o Language Allowance
o Certification Allowance
o Technical Allowance
o Tenure Allowance
o Performance Incentive Allowance
Note: depends on the account your are going to
Take note: that some positions are not available at this time: let me know what post are you interested in.
Email me at larryboy90ph@yahoo.com for more details.
-
Sykes is looking for people who want to gain applicable knowledge and experience working for the PIONEER in the call center industry.
What qualification do I need to be a part of the SYKES family? You need to;
be Dynamic
be Willing to be trained
have a Good attitude towards work
be Service-Oriented
be Fluent in English Communication
*Qualification will vary according to particular position requirements.
*College undergraduate are also welcome to apply.
Can I choose my own shift schedule and site?
Your shift schedule and site will be dependent on the account to which you will be assigned to.
What benefits do I get from SYKES?
At SYKES, we take care of our people. In fact, we are one of the high players in the industry. We provide our employees an attractive compensation and benefit package:
Meal Allowance
Overtime Allowance
Meal and Transportation Allowance
Health Bonus
Medical Insurance
Above par vacation and sick leaves entitlement
Study Assistance
Hazard Pay
Account Driven Allowances
Language Allowance
Certification Allowance
Technical Allowance
Tenure Allowance
Performance Incentive Allowance
These are just some of the benefits that SYKES employees are enjoying. There are a lot more!
CONTACT CENTER JOB OPENINGS (SYKES ASIA)
*Customer service rep
*Engineers:
-instrumentation
-AutoCad
-Gas Analyzer
-Valves
-Power Supplies
-Back-up System
-UPS/Batteries
*Software Engineer
*Technical Support Professional
-UPS
-Technical Data Specialist
-Inside Sales Rep
-Designer (Architecture)
-Oracle
*Technical Support Rep
-German Support
-Technical Documentation (Graphic Designing)
-Vietnamese
-Korean
-Japanese
-Spanish and other foreign languages
NOTE: other post may not be available for the moment: pls inform me what specific position are you applying for
Please send your latest resume via email with picture and contact numbers.
larryboy90ph@yahoo.com
Goodluck
-
walaya
-
get into sports to relieve stress
-
3310 for my dog
-
-
bogart
-
bicycle for abs
to answer the above question: try pull ups
-
libis or metrowalk
-
up for this thread..searching for more answers
-
bihira kapag nag exercise ka
-
interesting..!
-
yup found myself in youtube
-
INFORMATION for I.T. 's you know what that means
-
cellphone ng aso ko 5110 da best. legacy
-
Thunderbird !
works like firefox.
but its unique
-
yeah. my complete name is generic and can be found in google
-
3310!
-
Im using LGku250 + Laptop
10petot per 30mins. minsan more than that
DL speed = 388 kbps
UL speed = 41 kbps
-
Globe
-
how much po rate ng guess a.
-
I wanna try one too. I just want to learn breathing lessons and swimming styles.
-
Enough Sleep
Exercise
Right Food
-
Job Openings & Opportunities
in Human Resource and Employment Opportunities
Posted
NEW UPDATES
SYKES ASIA ARE IN NEED OF:
TSP for Networking
Responsibilities
Technical Support will perform a multi-functional maintenance role in the account. They will be the first point of contact for the account’s customers whether the issue is proactively detected or reactively called in by the customer. In order to perform this function, a multitude of tools, telephone and systems will be utilized in order to bring the issues to resolution.
Qualifications
• Preferably a graduate of a University Degree on Computer Applications, ECE, COE, Information Technology or with an equivalent strong knowledge and/or experience in troubleshooting email and internet connections
• Call center/IT Support experience is a big plus
• Knowledge of cellular phones and available techniques for data transmission between cellular phones, computer (Infrared, data connectivity kits) and the Internet (use phone as modem)
• Must be familiar with email, chat and internet connectivity
• Must have strong knowledge in Networking and Networking devices
• Knowledge in computer hardware/software troubleshooting techniques
• Knowledge in basic computer usage (Windows, MS Office, Outlook, and Internet)
• Able to manage various databases available in the account for policies, procedures and troubleshooting
• Willing to work in Quezon City and Shifting schedules
• Applicants should be Filipino citizens or hold relevant residence status.
=================
Japanese TSR
Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• At least 2 years in college or similar college-level education
• Working knowledge of computers (can do basic PC troubleshooting)
• Excellent spoken and written Japanese/Nihonggo communication skills
• Excellent spoken and written English communication skills
• Ability to multi-task in a fast paced environment
• Good analytical skills and excellent listening skills
• Willing to be assigned in Sunnymede IT Center (SITC) along Quezon Avenue, Quezon City
• Willing to work on a day shift schedule (7am-4pm, Monday-Friday)
• Available to start ASAP
===================
TSR for DSL and Internet Connections
Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• At least 2 years in college or similar college-level education
• Working knowledge of computers including internet connectivity, networking, installation and configuration of OS
• Excellent written and spoken English communication skills
• Ability to multi-task in a fast paced environment
• Good analytical skills and excellent listening skills
• Willing to be assigned in Buendia, Makati City and/or Gilmore, Quezon City
• Amenable to work on a 24/7 shift schedule
• Available to start ASAP
===============================
TSE for Electrical Group
Responsibilities
• Respond to and Resolve all customer inquiries for product form, fit and function.
• Assist in the creating and updating of literature, product support tools, and product training
• Generate quotations in response to Request for Quotations from existing distributor accounts.
• Facilitate all internal and external correspondence necessary to accomplish.
• Assist in product training and product support.
• Continuously improve technical and application knowledge by participation in product, application, and professional skill learning. (Trade shows, customer visits, and external and internal training.)
• Utilize and Update Technical Services database, library and training resources as applicable. Use of computer, web, fax, telephone and written correspondence required.
Qualifications
• Must have a degree in Electrical/Electronics Engineering
• Must have 3 years experience as well as working knowledge of electrical theory and application
• Must be proficient in the English language, both oral and written
• Must have a working knowledge of PC’s basic office software packages
• Must have fair to good typing skills
=============================
TSE for Power Supply
Responsibilities
• Answer technical telephone/e-mail inquiries from customers.
• Confirms telephone correspondence, using customer’s specifications or account proposals to meet customer’s requirements
• Assists District Manager and Area Supervisor in the preparation of technical proposals
• Contacts by phone general contractors, electrical contractors, engine generator dealers, switchboard manufacturers, OEMs, and engineers as needed to track projects and improve probability of receipt of order
• Improve relationships with all customers and industry contact by providing prompt, courteous response to inquiries
• Handles responsibilities with minimal supervision required
• Promote account products and its capabilities
• Provide general star-up assistance to customers planning to put account products in service
• Provides individual and team reports
Qualifications
• Must have a degree in Electrical Engineering preferably Major in Power
• Must have a minimum of 1 year experience in electrical engineering or related fields. Preferably with working exposure to Emergency and Back-up Systems
• Must have Electrical technical orientation
• Must be proficient in the English language, both oral and written
• Must have high tolerance for stress and a self-starter
• Must have excellent interpersonal skills
forward your c.v. larryboy90ph@yahoo.com
Goodluck