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riakbreaker_squall

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Posts posted by riakbreaker_squall

  1. Sinong callcenters nagbibigay ng highest compensation now?

     

    the base would differ from one account to another, depending on the offer of the client. for customer service it's usually lower but you get more benefits because of the upsell, and other commissions one can get. for a tech account, you get a higher premium but then your'e stuck there til your next appraisal

     

    i think i've got some offers correct from my former agents:

     

    24/7 20,000 Php (tech)

    Teleperformance 17,500 Php (w/o exp, tech support)

    APAC 18,000 Php (customer service)

     

    BTW: wala pa dyan mga night differentials at OT ng mga yan, sa DELL MOA meron pa ata sila upsell sa tech support nila kaya tiba tiba ka sa lahat ng karnal na kasarapan. Sa Teleperformance meron pang dollar OT waaaaaaaaaaahhhhhh!!! makes me wanna be an agent again!!!

  2. ok naman sa cc, kapag ok kasamahan mo, toxic yan kapag sipsipan at pulitika kaliwa't kanan. buti lang sa cc ko naswertehang mapromote after six months. ayun stuck na ko sa team leader ng 2 taon, hintay sa next opening. compensation-wise ok kasi tl na eh, hmm... chicks? meron din dito kaso sa ibang account, halos sausage-fest na kmi sa tech support bad trip pero may pumapasok naman na panalo heheheh... intensive coaching kagad!!!

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