mic_09

Mahirap mapag-sabay ang pareho...

finding balance is the key...you cannot be successful kun one sided ka...i say a little bit of both

ang complain ko is unhealthy na ako (no time for sports, natuto mag smoke) dahil sa schedule and alang worthwhile na matututunan in terms of knowledge. (unless na IT related or technical ka) if you work in a call center, make the most out it by saving, yun lang.

kun gusto mo ng long-term benefits and established processes, i think the best ang SYKES asia...i agree that madaming processes ang kinopya lang from sykes. kaw ba naman pioneer call center sa pinas (1997 nag start jan sa san miguel properties center), syempre sayo lahat kukuha ng idea. 20 VLs and 20 SLs annually (converted and SL at carry over and ibang VLs for next year). Although mababa ang basic pay sa ibang accounts, bawi naman sa night shift, hazard pay, allowances, training and development programs, team budgets and outings. may annual increase pa sa basic pay mo (20% max) compared to other call centers na bonus incentive ang pang akit pero di na tataas ang basic pay. other call centers kase sobra malaki ang basic pay, enticing pero aabutan ka naman ng more than 12 hours sa opisina at toxic ka na sa kaka trabaho, minsan ala pa OT pay.