reviews The PLDT Complaint Thread

[Dark Omen]

Lipat na kayo ng telco perwisyo talaga yan eh nung ESGS event nga sa SMX PLDT Fibr sponsor ng dota 2 tournament naglalag eh hahaha switch na kayo sa converge or globe fiber(which is good alternative din)

[GlennMelgarDeChavez]

Pldt fibr lagging before or after midnight, parang sinasadya. Tapos pag tumawag sa customer service ang tatagal sumagot wala masyadong agent na pwede kausapin at pag pupunta na tech team laging hindi dun sa sinabing mong date na nandon ka sa bahay at wala man lang tawag or text na papunta surprise palagi tang inang yan! Will try to swith to converge

[Mad Damian]

Kasalanan ko pa pala na di daw ako nag report agad sa problema ng phone/internet.

Eh isang linggo ko na layo tinatawagan panay recorded message lang at waiting tapos babagsakin na ako ng machine dahil na exceed ki na daw time ko sa (pag-iintay) linya nila.

 

Nag globe na lang ako at kumuha ng ibang isp

[matmat09]

Pldc

[Soraoi_empire]

Nabawasan na ng tao ang PLDT. Sobrang tagal ng pag-visit nila for restoration ng line.

[H I T N R U N]

Sabi nila sa pldt

Pag wala ka pang account sa knila todo ang pabango makabitan ka lamg

After mo makabitan bahala ka na at wala kamimg pakelam sa complains mo

Hahahaha!

[Merriman]

Bottom line Philippines needs a 3rd 4th and 5th giant telecom/wireless competitor to PLDT & Globe.

[Brewrats]

Grabe talaga service, kawawa Lang mga service rep Ng PLDC. Forefront Ng mga galit na customers. Hays..

[Chippy23]

Bad service...

[markgodknows]

Ang pngit ng after sales service ng pldt. And the queue time for an agent to answer my call is so longggg

[bozChips]

dami pera ni PLDT kaso pangit talaga ugali ng pinoy kaya parepareho tayo damay damay sa crab mentality...

 

hindi naman si PLDT ang problema, ang problema yung mga nag papaandar na tao kay PLDT, mostly mga Filipinos

 

PLDT reported its net income at P19. 7 billion during the first nine months of 2020, an increase of 23 percent compared to P15. 996 billion in the same period last year. Consolidated revenues for the Manny Pangilinan-led telecom network was also up 6.25 percent, from P124

 

https://www.google.com/search?q=pldt+net+profit+2020&rlz=1C1NHXL_enPH703PH703&oq=pldt+net+profit+2020&aqs=chrome..69i57.4165j0j1&sourceid=chrome&ie=UTF-8

[Jeff Hardy]

Mag 2 months na kaming walang internet at dialtone don sa bahay namin sa Cainta. One time nakareceive ako ng text msg sa pldt saying tinatawagan nila landline namin bakit wala daw nasagot at maraming beses na raw pinuntahan bahay namin para mag troubleshoot. Ang kaso nga lang araw araw nandon mga kapamilya ko wala naman pumupunta taga pldt mapa inhouse or outaource people nila. Alangya wala talaga sasagot sa telepono namin wala ngang dialtone ehhh..

[searchforthereal]

Try on visiting this FB Page --> https://web.facebook.com/unlimitedsmartlte .

Edited February 10, 2021 by searchforthereal

[Chiananicole]

PLDT or Globe 🌎

[wakangamoks]

On 9/3/2021 at 2:06 AM, Chiananicole said:

PLDT or Globe 🌎

ask you neighbor muna what are they experiencing with the current ISP they are using.

[tommy69]

pldt keeps on offering promos to upgrade their speeds. yet they can even have a consistent signal in the area.  tapos they want you to lock in for another 2 years pa! 

[francis_0170]

Dami need pindot sa IVR. Haba pa ng queue time. Sayang oras.

[dc123]

On 9/12/2021 at 1:01 PM, tommy69 said:

pldt keeps on offering promos to upgrade their speeds. yet they can even have a consistent signal in the area.  tapos they want you to lock in for another 2 years pa! 

Oo tawag ng tawag sa mga promo, sablay naman basic services nila. Three years straight lagi kaming may internet issue, laging 1-2 weeks bago sila pumunta at maresolve.

[gabz]

They are aware of their issues pero marami pa rin nag ssubscribe. Percentage wise para sa kanila, mas marami di pala reklamo kaya di pinapansin yung nagrereklamo

[Muttley09]

Ang tagal ng service repair, di tulad dati. Sabagay halos lahat outsource na, contractual na lang. Hay...

[Zarbor]

Both suck at service but both have good speeds in fairness

[RED2018]

Disgusting service...their service staff will only do what's on their job profile.they won't get out of their way to help you ease the glitch you're into.

[supermario115]

Sana matic na pag adjust nila ng billing statement pagnagkaron ng service problem. No need to call their call center agent.

[lone23]

umalis na ako sa pldt

[lone23]

umalis na ako sa pldt