569 replies to this topic

[spiky]

Can we start talking about bank services?
What bank has the worst service? Whats your expirience?

[orlychio]

blood bank puwede ba ito?

[S14]

metrobank lousiest

[lonelyislander76]

pag bank service,

first yung dami hinihingi na requirements na unnecessary considering i have two ID's na.

next is yung ayaw magbigay ng bank reference letter.

then yung more than a month bago makapagprocess ng credit card.

kakabwisit yon considering malaki naman deposit ko sa bangko.

[gungeek]

for me lousiest banks:
Phil. National Bank and Land Bank

[Novice69]

Security Bank Kalengtong Brach at BPI Boni Ave Branch. Ang babagal ampotah!

[tibotibs]

for me lousiest banks:
Phil. National Bank and Land Bank

<{POST_SNAPBACK}>

yup definitely PNB... government e...

[ChiliMac]

pnb nga cguro is the lousiest because government nga kasi, my dad use to have an account there, eh ako lagi inu-utusan, hay dios ko po! keba-bagal! as if they " you owe them and they are giving you a favor attitude!" and dating.

all the the other banks have their own share of bad service as in meron talaga kahit saan. they will treat you like s@%t if they dont know you and if you dont have an account with them.

And the worst pa sa mga banks na ganito eh yung mga preffered customer nila eh kaya nilang i-singit yung transaction sa teller!!! i am pretty sure na encounter nyo na ito, napapa-mura talaga ako kapag yung manager pa and magsisisingit sa likod ng teller!!!

yun lang di ako galit

[blackthunder]

bdo- ang bagal nang services!!! walang kuwenta mga manager!!!! cant decided kung ano gagawin!!! grabe.

[tricy_25]

I encounter sa international exchange bank here in cavite..papa encash ko lang cheque inabot na halos isang oras..bad trip tlaga..late na 2loy ako sa lakad ko.

[spiky]

For me, its BPI. I have never encountered a good service from BPI.
Siguri dahil malaki na sila. They treat you as "one of those" lang.
One tip I got from a friend is to go to a not so famous bank, they will treat you nicely coz they need clients.
Another tip is to open more that one account in several banks, if the other bank treat you bad, tell them that you will transfer your deposit to the other bank.
My current bank is PNB Shangrila - they treat me well.

Cheers

[CodenameV]

BDO especially their General Luis, Novaliches branch is lousy. I only transferred one of my accounts there because of proximity. However, it might be an isolated case. I also have never had a good experience with BPI. Service there is so slow. Metrobank- it depends on the branch and if you know someone.

[andrewfordmedina]

pnb nga cguro is the lousiest because government nga kasi, my dad use to have an account there, eh ako lagi inu-utusan, hay dios ko po! keba-bagal! as if they " you owe them and they are giving you a favor attitude!" and dating.

all the the other banks have their own share of bad service as in meron talaga kahit saan. they will treat you like s@%t if they dont know you and if you dont have an account with them.

And the worst pa sa mga banks na ganito eh yung mga preffered customer nila eh kaya nilang i-singit yung transaction sa teller!!! i am pretty sure na encounter nyo na ito, napapa-mura talaga ako kapag yung manager pa and magsisisingit sa likod ng teller!!!

yun lang di ako galit

<{POST_SNAPBACK}>

Agree ako....PNB is the lousiest.....any branch you go, ang B-A-G-A-L as in parang G-Liner (Gapang Liner).

BPI are only for those big time customers. May pagka-illustrado sila. If you are nothing, they treat you like trash. Specially the manager of their Trust Account Division at BPI Head Office. He condescends on people like you're an animal.

Ako galit sa mga taong ganyan......customer din naman ako ah?!

[west]

bpi - bad...
feeling high and mighty ang mga staff/manager nila...
ako naman kung naramdaman ko na pangit ang service nila
i just close it without any complaints to the manager...
what for? they are just employees...
i then email hrm...your email may get lost in their jungle
but sometimes it reaches the right person and when
evaluation time comes...ha ha...these "reports" usually finds
it way to the evaluation committee...
believe me, i used to work for a publicly listed
company and the hrm vp usually gets the complaints
filed by customers...

[jepoy_692003]

LANDBANK grabe super bagal ang service

[ganjaman318]

PNB is the pits for me...suplada mga teller and their attitude is that you owe them a favor, they are not customer service oriented!

[likqyd]

Banco De Oro in Paseo!

Screwed up policy regarding ATM for your savings account. When I opened a savings account with them, it came with an ATM so usually it takes about 2 weeks to process. Unfortunately that time i was busy with work so i forgot to pick up the ATM. After about 3 months i decided to ditch some work to get my ATM. The girl at the counter told me that they had destroyed my ATM because it was pass the date given to pick it up.

Question was why didnt they even bother to tell me! What's the reason for giving out your contact information to them, when they cant even pick up the phone to call you!

[ting_lacson]

FYI lang po... PNB is not a government bank!
It is a private bank!!!
Lucio Tan owns the Philippine National Bank
please also do not generalize... pls specify the branch and also if possible the service personnel involved

[hitomi]

1. RCBC, in cavite (where Bong lives)

*drained my little brother's account because it became dormant. they didn't even bother notifying the little kid, tsk tsk.

*statement request takes more than a month but when you catch them at a good mood, it takes 15 minutes.

*whenever you withdraw, you are scrutinized like a criminal, even though you have been a loyal and regular customer for more than five years.

good riddance, transferred to a bank with better service. the only consolation was when i closed the account, the manager suddenly became very familiar and friendly. too late.

[pol_gimikera]

metrobank lousiest

<{POST_SNAPBACK}>

agree! second-generation of the owners are get into top management. the empire is starting to crumble.