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CDR-King Comments, Product Reviews, etc


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#1 remoteworld

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Posted 01 June 2011 - 05:09 PM

i bought a set of cctv (1 monitor with 4 cameras) last april 16, 2011. last week one of the charger (connecting the camera to the electrical outlet) conked out. so i told my messenger to bring the defective charger to the cdrking store where i bought it. at the back of my receipt says 6 months warranty but the store says they'll only replace if a defective item is returned within 2 weeks. besides, they said they don't have spare chargers to replace defective ones!

hmmm ... tomorrow i'd be paying them a visit, but i'll bring along my friend from san juan municipal office just in case they don't want to uphold consumer protection laws

#2 asmodeus

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Posted 10 June 2011 - 08:24 AM

I used to buy photopaper from CDR-King ....... but usually a few weeks after you printed on them, they tend to fold up. And even after putting them under reams of copy paper in the hopes that the photos will straighten out, it didn't.

Also used to buy their CDR and DVDR ........ but ever since the DVD drives in my PC conked out, I haven't been buying much.

Have't tried their USB thumb drives.


#3 remoteworld

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Posted 10 June 2011 - 02:32 PM

i bought a set of cctv (1 monitor with 4 cameras) last april 16, 2011. last week one of the charger (connecting the camera to the electrical outlet) conked out. so i told my messenger to bring the defective charger to the cdrking store where i bought it. at the back of my receipt says 6 months warranty but the store says they'll only replace if a defective item is returned within 2 weeks. besides, they said they don't have spare chargers to replace defective ones!

hmmm ... tomorrow i'd be paying them a visit, but i'll bring along my friend from san juan municipal office just in case they don't want to uphold consumer protection laws

i paid them a visit the other day. their manager said they don't guarantee accessories. what accessories? i said, the chargers are part of the main unit otherwise there'll be no pictures! i challenged her to show me where in their warranty stamp says that. she then said they have no stock of the damaged item. well, not my problem, i replied, i just have to refund the whole thing. i made sure my voice is loud and clear to discourage the long line of customers from buying. i said their warranty stinks and they don't stand behind their products. she then called up several branches and soon enough, she changed the defective unit in 15 minutes.

yeah, i was on a warpath that day.

Edited by remoteworld, 10 June 2011 - 02:34 PM.


#4 OmegaSupreme

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Posted 11 June 2011 - 03:18 PM

@ rw, did you bring your friend from san juan municipal office?

yeah, not only are the gadgets defective, the service here stinks as well. were if not for their cheap storage devices, i wouldn't waste my time waiting in line only to be served by matataray na employees.

#5 Guest_Dobermaxx_*

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Posted 12 June 2011 - 11:08 AM

Ive been buying "disposables" from CDR-King for years. By disposables I mean mice, keyboards, flash drives etc... I consider those things disposables since in general, they don't tend to last very long regardless if you buy branded or not. case in point, I have a CDR-King wired optical mouse on my desk which i've had for 2 years, its still working fine and no problems, on the other hand I have an expensive Logitech Wireless mouse that's less than a year old and the left click buttton is starting to stick.

Realistically speaking, based on the pricing you rrally shouldn't expect their stuff to last more than 2 years tops. You really do get what you pay for.

Now in the case of your adapter issue, something similar happened to me with a HD enclosure. What I wound up doing was going to electronics boutique and buying a multivolt adapter which in my opinion had a hell of a lot better build quality anyway to save myself from the hassle of arguing with the more often than not idiotic salespeople at CDR-King

#6 TanglewoodBoy

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Posted 12 June 2011 - 12:00 PM

I do think their staff from ROBINSONS GALLERIA are ok, courteous not unlike in TRINOMA or SM anneX, sama ng ugali...

I bought some things from them and ok naman for the price...

:)

also, mas orderly sa ROB GALLERIA....

hth

#7 remoteworld

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Posted 13 June 2011 - 07:13 AM

@ rw, did you bring your friend from san juan municipal office?

...

i didn't. i realized i could do a 'bella flores' act. well, i guess i'm entitled to it, after all i had a valid complaint. it really felt good after that.

#8 zenislev

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Posted 13 June 2011 - 07:52 AM

looks like I won't buy my first 500gb external HDD here with those kind of product reliability and warranty problems.

#9 remoteworld

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Posted 14 June 2011 - 06:37 PM

looks like I won't buy my first 500gb external HDD here with those kind of product reliability and warranty problems.

we backup because the data are really very important to us. for backups i prefer to use the best brands. my personal favorite is western digital hdd, an item you may never find in cdrking.

Edited by remoteworld, 14 June 2011 - 07:34 PM.


#10 xandercage137

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Posted 15 June 2011 - 09:11 AM

I noticed that all CDR-king employees are very slow. :angry2:

#11 TheSmilingBandit

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Posted 15 June 2011 - 09:46 AM

I buy a lot of products from CDR King, so far my router has lasted almost 35 months and still no problem as opposed to my Link-Sys router (at 4 times the price) which lasted all of 4 months before dying. On the other hand, my friend bought the same exact model of router from CDR King and it died after only 9 months. I would say you can get lucky or unlucky, it just depends on the luck of the draw.

#12 asmodeus

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Posted 15 June 2011 - 02:01 PM

part of their slow service (I think) stems from the fact that they have to write down the name of items on the receipt and write down the same thing on another sheet of paper (for inventory purposes I guess)

they could have just made use of the duplicate copy in their receipt and check the items that were sold after store hours.


#13 ron2b1l

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Posted 17 June 2011 - 01:39 PM

i think nag kakataon lng ung mga gamit n nbibili s cd r king.. ung quality kc nila d gnun kganda unlike tlga s mga branded.. i bought kc router dyn.. after a month d na gumana.. tpos nung binabalik ko nid n dw ng repair so nid iwan s knila.. haizt.. s inis ko sbi ko s knla nlang ung.. tpos ung usb hub.. dna rin gumagna after a few months.. tpos ung mouse.. wla pang isang buwan sira na ayaw n din gumana ung scroll..haizt....

kya i think nagkakataon lng cguro ung mga gamit n binebenta nila.. nagkakataon n magandang gumana... hehehe!!!

#14 the_passerby5981

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Posted 12 July 2011 - 03:16 PM

Rule of thumb with CD-R King: You get what you pay for.

Don't entrust your valuable files to products that only assure a week for warranty. So, I'd say be wary about storage devices especially if they are of higher capacity.

I am a loyal patron of CD-R King. The most recent product I bought from them - not counting the pedometer that literally broke soon as I tried putting it on - was a table for 47"-50" LCD TVs. My PC table is from CD-R King. The webcam on it is CD-R King brand, so is the pic.

We all buy products for what they are supposed to do. If you think what CD-R King offers will not live up to what they were built for, there is always the more expensive, hopefully more reliable, brands. ^_^

#15 omega2959

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Posted 13 July 2011 - 11:16 AM

chambahan lang din naman sa cdrking. madami na din ako nabili sa cdrking na tumatagal talaga. kahit nga yung mga dirt cheap na cdr nila tumatagal sakin. meorn din naman na kahit bagong burn palang ay sira na. medyo chamba chamba lang talaga ata. i recently bought a dvdrw from them para magburn ng divx to play on my dvd player. naka ilang rewrites na din ako at okay parin naman. kahit kasi branded minsan makaka chamba ka din ng defective and its even more irritating because unexpected mo yun. unlike sa cdrking na magugulat ka kasi tumagal yung binili mo na item. the advantage of branded ones are their long warranty periods kasi mas may peace of mind ka na pwede mo mapa ayos free of charge in a longer time span.

#16 kempaf

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Posted 13 July 2011 - 01:17 PM

^^ tama. chambahan lang.

#17 manz

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Posted 13 July 2011 - 03:43 PM

most of the stuff i've bought from them worked fine. the only problem i had was when a laptop cooler failed and i've already thrown away the box, the other was when i dropped a flash drive then no longer worked.

#18 RevCPJ

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Posted 14 July 2011 - 08:44 AM

Hit and miss products. I think that's why they can sell it so cheap is because they make use of us, customers, as their QA. Besides it's sometimes cheaper to just get a new one that go through the process of replacement/repair/return, and I am sure they are counting on that. Who knows if they are buying a bad batch because of the high rejection rate, relabel them, and have the customers do the QA. :D

#19 gpsaim

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Posted 15 July 2011 - 01:31 PM

Speaking of external hard drives, their items are considerably more expensive than the ones in Gilmore. For example, a 320gb external HD from them can cost around 3.3k - 4k+, while the market price of this item in most shops in Gilmore are below 3k.

#20 pikachug

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Posted 21 July 2011 - 11:13 PM

All the HDMI cables i have bought from cdrking have conked out in a couple of months use. HDMI from cdrking = no good/Don't buy

So far yung ecomax rechargeable batteries ko have lasted a long time.




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