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The PLDT Complaint Thread


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#421 takatakboi

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Posted 09 July 2018 - 10:50 AM

20-30mins ang waiting time  tas palaging last day ng deadline ang punta if they say mga 72 hrs  talagang pang 3rd day  and punta hahaha. 



#422 Legend_Killer

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Posted 19 September 2018 - 07:37 PM

Kupal tong PLDT, nagapply kami dati ng myDSL tapos after 1 week kinabitan kami, nagtataka ako walang connection hanggang sa umabot ng 2 months ang sabi under maintenance daw yung lugar namin pero nagbabayad kami hanggang sa nagalit na ko sa operator biglang umamin wala pa daw talagang line ng DSL sa area namin, isang tangke na mura ata inabot ng kausap ko nun.

#423 Mr_ popcorn

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Posted 02 November 2018 - 01:46 PM

Pldt isarin to.... ?....

#424 kangkongking3

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Posted 03 December 2018 - 11:55 PM

PLDT has the absolute worst call center I have ever called to. Their tier 1 agents are utterly incompetent and cannot even answer basic questions. Pro tip: dont bother talking to the first guy that answers, just ask for a supervisor to get a semi competent agent to talk to although half of these seem like agents that were washouts because they couldnt cut it on international accounts.

#425 walalang69

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Posted 04 December 2018 - 02:35 PM

Mas maganda talaga pag sa office nila mismo magrereklamo

#426 Dark Omen

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Posted 05 December 2018 - 01:18 AM

Lipat na kayo ng telco perwisyo talaga yan eh nung ESGS event nga sa SMX PLDT Fibr sponsor ng dota 2 tournament naglalag eh hahaha switch na kayo sa converge or globe fiber(which is good alternative din)



#427 GlennMelgarDeChavez

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Posted 19 December 2018 - 08:48 AM

Pldt fibr lagging before or after midnight, parang sinasadya. Tapos pag tumawag sa customer service ang tatagal sumagot wala masyadong agent na pwede kausapin at pag pupunta na tech team laging hindi dun sa sinabing mong date na nandon ka sa bahay at wala man lang tawag or text na papunta surprise palagi tang inang yan! Will try to swith to converge

#428 Mad Damian

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Posted 23 January 2019 - 02:54 PM

Kasalanan ko pa pala na di daw ako nag report agad sa problema ng phone/internet.
Eh isang linggo ko na layo tinatawagan panay recorded message lang at waiting tapos babagsakin na ako ng machine dahil na exceed ki na daw time ko sa (pag-iintay) linya nila.

Nag globe na lang ako at kumuha ng ibang isp

#429 matmat09

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Posted 01 February 2019 - 01:13 PM

Pldc

#430 Soraoi_empire

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Posted 19 February 2019 - 09:23 PM

Nabawasan na ng tao ang PLDT. Sobrang tagal ng pag-visit nila for restoration ng line.



#431 H I T N R U N

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Posted 14 April 2019 - 10:09 AM

Sabi nila sa pldt
Pag wala ka pang account sa knila todo ang pabango makabitan ka lamg
After mo makabitan bahala ka na at wala kamimg pakelam sa complains mo
Hahahaha!

#432 Merriman

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Posted 18 April 2019 - 09:53 PM

Bottom line Philippines needs a 3rd 4th and 5th giant telecom/wireless competitor to PLDT & Globe.

#433 Brewrats

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Posted 19 April 2019 - 03:50 PM

Grabe talaga service, kawawa Lang mga service rep Ng PLDC. Forefront Ng mga galit na customers. Hays..

#434 Chippy23

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Posted 27 June 2019 - 02:44 AM

Bad service...

#435 markgodknows

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Posted 13 November 2020 - 09:29 AM

Ang pngit ng after sales service ng pldt. And the queue time for an agent to answer my call is so longggg




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