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Banks - Who Are The Lousiest


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#41 davepopoy

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Posted 13 July 2006 - 02:00 PM

THE WORST. - Metro Bank and Citibank.!!!

#42 dsnake

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Posted 16 July 2006 - 12:42 AM

had a very bad experience with security bank. both with their bank and their credit card. so i stopped banking with them and had my credit card terminated. really, really lousy customer service. i started banking with them because i heard from a friend that they have exceptional customer service (much like ibank), but i just had some bad experience with them.

right now i bank with ibank and aub and have not had problems with them still. metrobank and bpi used to be ok, but now too many people bank with them and now you have to wait hours before you get served.

#43 xcalibr

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Posted 20 July 2006 - 09:35 AM

BDO Shaw / Wack Wack branch. Very poor service. Bagal ng mga tellers and nagkwekwentuahn pa. Buti sana if they are working while chatting with their co tellers pero hinde e. Imagine they would do that in front of a long queue and imagine you are one of those in line.

#44 lomex32

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Posted 20 July 2006 - 10:52 AM

I was almost close to work in Ibank

I get to learn from them that I-Bank was establish by a group of people who were pissed off by the serivces
they got from the usual banks. So they put up I-Bank

I have not banked with I-bank ... perhaps this bank lived up to the objectives mentioned ...

had a very bad experience with security bank. both with their bank and their credit card. so i stopped banking with them and had my credit card terminated. really, really lousy customer service. i started banking with them because i heard from a friend that they have exceptional customer service (much like ibank), but i just had some bad experience with them.

right now i bank with ibank and aub and have not had problems with them still. metrobank and bpi used to be ok, but now too many people bank with them and now you have to wait hours before you get served.



#45 kerrmit

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Posted 20 July 2006 - 11:10 AM

PS Bank!!!

punyemas na mga yan. dont be fooled by their promises, especially yung gimik nila on home loans (TGIF yata yun). yes, your loan will get approved in 5 days but guess what, yung release naman ang problema.

approved na yung loan and you would think it will be released in a matter of days. WRONG!!! Weeks?? Wrong Again!!

MONTHS!! Letse talaga. Approved na tapos i-rerelease mo more than 2 months after?

And that's not the end of it. Customer Service? Asa ka pa. Ethics? Ano yun? Professionalism? They can't even spell it!

Bwiset. Umiinit na naman ulo ko ah..

#46 kerrmit

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Posted 20 July 2006 - 06:14 PM

MAN, the things i have to through with this bank!

A Marketing Staff has top be one of the best trained person in any organization especially when it comes to dealing with customers. This one's the exception. I need an update on my loan and she keeps telling me that she will call back.. she never does! Putsa, I have to be the one to keep on calling and calling just to get one single piece of information. Damn. And now, when i called her up, umuwi na daw..

This bank is pure hell..

#47 kerrmit

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Posted 21 July 2006 - 09:46 AM

Now she's telling me that another account officer is handling my account! Alright.. Ayuz na naman.. And that fact would have been quite useful had i been told days ago!!!

And now, im trying to get through to that AO. She's on another line daw. Will return my call daw.. Must have been some phone call, it's almost an hour already.

Sheez, this is turning out to be one long story after another. DApat pala noon ko pa inumpisahan itong kwento, baka 100 pages na itong thread.

#48 kerrmit

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Posted 21 July 2006 - 05:23 PM

Ok, after more than a dozen phone calls, i just found out that the info i needed lacked the supervisor's signature. And the guy took almost a day to sign it. Result? I got the info after the cutoff period. Which means it's basically useless to me now and i have to wait till next monday to act on that info.

Lousy, lousy PSBank..

#49 v_rhyan

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Posted 22 July 2006 - 09:32 AM

dito sa novaliches area.. ang pinaka-lousy at di maganda ang service ay:

# 1 -- Landbank
# 2 -- Equitable
# 3 -- BDO

ang okay naman at mabilis ay ang:

#1 -- Metrobank (Sta. Monica & Gulod Branch)
#2 -- Chinabank

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#50 rongo

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Posted 24 July 2006 - 12:34 AM

The slowest service for me is BPI. No matter how long the line is they will only open 3 tellers.

The best service I experienced is at iBank.

#51 Joblow

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Posted 24 July 2006 - 12:20 PM

The slowest service for me is BPI. No matter how long the line is they will only open 3 tellers.

The best service I experienced is at iBank.


Bad Trip nga ang BPI, pag magbabayad ako mahigit isang oras ka pipila :thumbsdownsmiley:

#52 chancepassenger30

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Posted 24 July 2006 - 08:49 PM

I have yet to experience a bank that offers exemplary service for their "customers". Kahit ako ang depositor o kahiht ako ang magloloan. bankers and people who work in banks (that i have met) have been arrogant, lazy, stupid pricks. All that time spent inside the bank smelling money must have deprived oxygen from their brains because their service is terrible (long lines sa tellers...they wont even add tellers even if the lines are already up to the entrance of the bank), they only follow up with you if you owe them money or if they want you to put money in their bank, their own tellers dont know the offers their bank have. tapos wala man lang customer satisfaction survey sa mga banks dito.

worst of the bunch:
1. BPI - arrogant pricks from top to bottom
2. Citibank - mga mukhang pera
3. AIG - mga manloloko, bad customer service as well

#53 jigger_horny

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Posted 25 July 2006 - 12:12 AM

the best service is iBANK ... the worst is BPI .. masyadong maraming requirements ... magoopen k n nga ng $ account hahanapan ka p ng maraming papers ... shiitt!

#54 baccaratboy

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Posted 25 July 2006 - 12:41 PM

EQPCI T.M. kalaw Branch - Grabe ang pila. It will take you atleast two hours before you can finish a bank transaction.

#55 kerrmit

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Posted 26 July 2006 - 04:57 PM

PSBank

The PS stands for Punyeta Stupid..

#56 bruteCAIN

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Posted 26 July 2006 - 04:59 PM

BPI sa pasay road... pucha laging nakasimangot mga tao dun eh...

#57 jigger_horny

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Posted 26 July 2006 - 06:00 PM

kelangan ba ng branch??? BPI espana ... BPI Quezon Ave at BPI Morayta ... grabeng sungit ng tao dun akala mo di sumusueldo huh

#58 lomex32

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Posted 26 July 2006 - 06:09 PM

Bring them or FAX them ung BAWAL ANG NAKASIMANGOT na sign

BPI Ayala-PASEO

Sa araw-araw na ginawa ng Panginoon, ang HABA palagi ng PILA
Bumagyo na ng nakaraang araw may pila pa rin


BPI sa pasay road... pucha laging nakasimangot mga tao dun eh...



#59 hitomi

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Posted 27 July 2006 - 01:40 AM

I have yet to experience a bank that offers exemplary service for their "customers". Kahit ako ang depositor o kahiht ako ang magloloan. bankers and people who work in banks (that i have met) have been arrogant, lazy, stupid pricks. All that time spent inside the bank smelling money must have deprived oxygen from their brains because their service is terrible (long lines sa tellers...they wont even add tellers even if the lines are already up to the entrance of the bank), they only follow up with you if you owe them money or if they want you to put money in their bank, their own tellers dont know the offers their bank have. tapos wala man lang customer satisfaction survey sa mga banks dito.


exactly, the wierd thing i've noticed about bank people is that somehow,
they think that the millions of pesos that the bank deals in is theirs, that they have a part in it,
so they take on this arrogant demeanor.

and the depositor, the guy actually paying for their salaries, gets the brunt of this attitude ~sighhh~
(kinda like the government hehehe)

anyway, we switched to PS bank and so far they're ok
the poster who was so mad at PS bank for releasing their loan months after approval had bad luck,
ours was released two weeks after (actually that's still slow so i sympathize with you man...two months? grrrr)

#60 emem13

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Posted 27 July 2006 - 05:48 PM

ask lang me ng favor, meron po ba kayong alam na bank na ang requirement ay dalawang ID's lang to open a new savings account with them?ok lang kung lousy service, beggars can't be choosy which i think it's a lot of bull. sila na nga makikinabang sa customer,nagbibigay pa ng hard time. not unless na may specific banking law na requirement ang tatlong ID's,meron ba?




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