Posted 09 August 2006 - 03:47 PM
if your delivery's late, alam mo ba na free na yung order mo?
that's shakey's delviery policy yun lang
Posted 10 August 2006 - 09:44 PM
Experience ko naman sa SM Marilao... Umorder kami ng Bunch of Lunch for Take out at isang Sundae habang naghihintay...
Well, mabagal din mag isip yung Management Trainee and the manager wasn't on sight so we waited for what seems to be an eternity for the Sundae which arrived lukewarm.
Another eternity's wait for the bunch of lunch na kung hindi pa kami nangulit ay hindi pa makakarating sa amin...
I cheked it and saw that there was this plastic case thingy instead of the spaghetti which was supposed to be included in the meal... So I asked the waiter where the spaghetti was and said nasa loob daw nung case na plastic.
Since nagmamadali na kami, pinaniwalaan ko lang kaysa naman mas lalo pang masira ang sira ko nang araw.
To top it all off, tama nga hinala ko.
Pagdating sa bahay, I discovered that there was no spaghetti but instead was a salad...
What kinda service is that?
As for Mojos and chicken, well, i have a bettr tastingfamily recipe which keeps getting better after each generation.
I'll tip you in on this one... The secret to Chicken N Mojos is that they're deep fried at the same time. Therefore, blending the chicken's and the potatoe's essences to escalate each other's taste.
Sa totoo lang, wala na kaming balak kumain sa shakeys kahit kailan.
Posted 11 August 2006 - 08:54 AM
Posted 11 August 2006 - 05:10 PM
E di oorder na ko and hope that it's late. Hehehe.
Wala na talaga akong tiwala s Shakeys... Buti sana kung mabagal lang ang service. Kinakalimutan pa yata nung crew yung order mo. Tapos, magsisinungaling pa ass if tanga yung customer.
Ang masasabi ko lang, "kung may galit sila sa supervisor nila, wag nila idamay mga customer."
I'm referring to Shakeys SM Marilao.
The MT present was named ZOILO or something like that. (Yun ang nasa name tag nya)
Yung Waiter na nanggago sa akin, di ko nakuha pangalan.
One more thing... Nakalimutan nila akong singilin as if nakapagbayad na ako. Ayoko lang kasing manloko kaya binayaran ko na rin...
Tapos ganito igaganti sa akin ng staff.
I believe in upholding one's honor... I was convinced that day that Shakeys does not have that...
I'm sorry cumshot but that's the plain truth. I hope you guys at top management can do something about it... Kawawa naman kasi yung iba pang mabibiktima.
Posted 15 August 2006 - 05:37 PM
Posted 15 August 2006 - 05:46 PM
Posted 26 August 2006 - 12:29 AM
Posted 26 August 2006 - 05:49 AM
isang saisaki na napuntahan ko is ung dishes nila may cebo pa parang hindi nahuhugasan ng mabuti.
Posted 27 August 2006 - 04:54 PM
Posted 28 August 2006 - 06:33 AM
Now, I tried in Megamall, mabilis na naman ang service nila, got the Bunch of Lunch fast and the bill too.
But, I like to criticize there Mojo, parang lumiit na, dati ang laki at masarap, ngayon kailangan ng Gravy para magkalasa.
Posted 28 August 2006 - 09:54 AM
Their 7777 number deifnitely sucks! I was in a meeting and our manager ordered Shakeys pizza, chicken and mojos for us. Sabi sa kanya 1 hour daw before dumating yung delivery. This was not acceptable to our manager since she was able to have Shakeys deliver to our office (in Libis) in 30 minutes. Sabi nung phone rep, matagal daw talaga kasi sa Cubao pa manggagaling yung delivery. Our manager asked her bakit sa Cubao pa manggagaling e may Katipunan branch naman and Libis was still within the coverage area of that branch. Sabi ba naman nung phone rep, wala daw silang branch dun. This dumbfounded our manager as how can someone from Shakeys (not unless outsourced yun) not know the locations of their own branches? Nakipagtalo yung boss ko until she asked for a supervisor who also maintained that the delivery woud come from Cubao since there was no Katipunan branch. My boss just ended up hanging up the phone and calling the Katipunan branch directly and she was able to have our order delivered in 30 minutes. Hassle!
even if its outsource I think dapat well informed ang mga reps about the branches and the locations ng mga customers para kung saan pinakamalapit dun nila forward ang orders ng customer nila, being an outsource is not an excuse para hindi malaman ang locations ng branches ng customers nila...
I don't really eat at shakey's, and honestly I haven't experienced those things na sinasabi nyo, I just forgot when I was still in college, kasama ko ang uncle ko sa megamall bumili kami ng computer, pag pasok namin (di ko sure kunng pizza hut or shakey's) as in mga 15 mins kaming nakaupo dun pero walang lumalapit sa amin, dinadaan daanan lang kami... sa inis ng uncle ko nag yaya na lang na lumabas at lumipat sa iba, pag labas namin ang sabi ng guard "thank you for coming sir", ang sagot naman ng uncle ko "thank you for coming eh wala ngang lumapit sa amin"...
Posted 28 August 2006 - 12:37 PM
Posted 28 August 2006 - 03:57 PM
i had the same thing happen to me. i wanted to have my pizza delivered in the blue ridge area, but the girl from 77777 insisted that the delivery should come from katipunan branch instead of the one in libis corner katipunan. kahit na sinabi o nang mas mabilis pag mangalig sa libis branch, they still insisted that the pizza would come from the katipunan branch. i was thinking na baka company owned yung sa katipunan, tapos franchise lang yung sa libis, kaya they preferred it to be delivered from katipunan? i dont know, pero ang sama talaga ng service nila
for whatever reason (perhaps for the sake of systematization) it doesnt always make sense to us which branch is assigned to service our locations. i have a similar experience with another chain whenever i have food delivered to the house.
one tactic is to bypass the delivery hotline and find out the direct line to the branch whom you want to service you.
but service is of course the lifeblood of this industry. i would give them the benefit of the doubt that there is a reasonable basis for how branches are assigned. for one, motorcycles arent affected by traffic as much so more than the distance is the issue of the capacity of a branch to service a customer-rich area.
Posted 29 August 2006 - 02:42 PM
Posted 30 August 2006 - 11:48 AM
that's true...pero hindi ba dapat "they" should be uniform with regards to their policies about cleanliness...personally, i know of two branches of saisaki that leaves a lot to be desired in the cleanliness as well as courtesy department....they should get their act together....ang dami pa namang mga nagsulpotan na japanese restaurant ngayon na mas mura sa kanila
ndi nman kya by branch lang ung kapabayaan nila
Posted 31 August 2006 - 05:40 PM
Posted 01 September 2006 - 11:17 AM
Posted 02 September 2006 - 01:09 PM
Posted 02 September 2006 - 03:16 PM
Lagi walang tempura, alam naman nilang mabilis maubos, bat di sila gumawa ng marami. Dadalhan ka nalang daw sa table, minsan di dumadating, pag follow up mo bigay saya 5 pcs e 10 kami sa table.
Ano kaya ang alternative sa Saisaki, better service and similarly priced?
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