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The PLDT Complaint Thread


umd

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Kapag na cut yung net nyo lagi nilang palusot ay line maintenance for 24-72 hours. Tapos nangyayari pa sya tuwing weekdays. Sinong tanga ang gagawa ng line maintenance ng weekdays? Nagsend pa ako ng email sa customer service nila dahil ilang araw ng walang net sa bahay. Sabi ko iusog nila yung due date dahil di naman namin nagamit. Aba di nagreply. Kung pinairal ko lang talaga ang intrusive thoughts ko di lang ako naging kriminal baka naging mass murderer pa ako. Lol.

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  • 2 weeks later...
  • 2 weeks later...

Positive nmn.

Reported no internet this morning tapos resolved agad this afternoon. Partida 2 dispatch pa ang pumunta nun, 1 from a 3rd party contractor who checked the fiber line and found no issues. So ang conclusion is router ang problem which needed another dispatch kse c PLDT daw mismo ang magpprovide ng router.

Ayun, dumating din nmn after a few hours.

Thank you, PLDT!

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