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I Got Spyware In My Pc!


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#161 Silent Partner

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Posted 26 July 2009 - 02:16 PM

NEED HELP PO !! EVERYTIME na i try to open my INTERNET

GANITO PO ANG MESSAGE


Internet Explorer has detected a problem and must shut down.

And another that says there's an error with AVGsnx.exe.

PAANO PO BA MAWALA ITO ??

#162 SamanthaJones

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Posted 01 August 2009 - 05:56 AM

NEED HELP PO !! EVERYTIME na i try to open my INTERNET

GANITO PO ANG MESSAGE


Internet Explorer has detected a problem and must shut down.

And another that says there's an error with AVGsnx.exe.

PAANO PO BA MAWALA ITO ??

Disable 3rd Party browser extensions in Internet Explorer. Run any malware removal too, uninstall IE 8 if you have recently installed it and uninstall and reinstall avg.


#163 wizard23

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Posted 01 August 2009 - 08:24 AM

i don't know where to post this. is this spyware? everytime i open my gmail account i get this banner on top saying -

Hey, this is important: If you ever lose access to your account, you can send password reset info to myname@hotmail.com. This address is correct |Update this address

it asks me to click whether my address is correct or to update my address.

i have no hotmail account. so what is this? is this phishing? how do i disable this kind of banner? tnx a lot for the advance help/advice.

#164 SamanthaJones

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Posted 02 August 2009 - 05:02 PM

i don't know where to post this. is this spyware? everytime i open my gmail account i get this banner on top saying -

Hey, this is important: If you ever lose access to your account, you can send password reset info to myname@hotmail.com. This address is correct |Update this address

it asks me to click whether my address is correct or to update my address.

i have no hotmail account. so what is this? is this phishing? how do i disable this kind of banner? tnx a lot for the advance help/advice.

I don't think there's nothing much you can do to remove it but its better you check you IE settings, run Spyware removal tools, and don't click on the link, definitely seems Phishing to me but I'm more concerned that somebody can used the information you enter on this link to hack into your Gmail account.


#165 sohryu

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Posted 11 September 2009 - 11:54 AM

NEED HELP PO !! EVERYTIME na i try to open my INTERNET

GANITO PO ANG MESSAGE


Internet Explorer has detected a problem and must shut down.

And another that says there's an error with AVGsnx.exe.

PAANO PO BA MAWALA ITO ??


RESET YOUR IE!! tools>internet options>advanced>reset :thumbsupsmiley:

#166 SamanthaJones

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Posted 19 September 2009 - 10:26 AM

uninstall IE 8 if you updated your internet explorer....

#167 rockchic

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Posted 19 September 2009 - 12:31 PM

what is phishing? any more infor about spyware?

#168 SamanthaJones

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Posted 19 September 2009 - 04:39 PM

what is phishing? any more infor about spyware?

source: wikipedia

In the field of computer security, phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from popular social web sites, auction sites, online payment processors or IT administrators are commonly used to lure the unsuspecting public. Phishing is typically carried out by e-mail or instant messaging,[1] and it often directs users to enter details at a fake website whose look and feel are almost identical to the legitimate one. Even when using server authentication, it may require tremendous skill to detect that the website is fake. Phishing is an example of social engineering techniques used to fool users,[2] and exploits the poor usability of current web security technologies.[3] Attempts to deal with the growing number of reported phishing incidents include legislation, user training, public awareness, and technical security measures.

#169 pussyeater

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Posted 21 September 2009 - 10:43 PM

I need help with my 2 usb flash drives. They got infected by a virus that hides folders. I think it's the recycler virus. Whenever I browse my usb drives I often see a folder named Recycler or some folder I did not create. I delete it but it keeps coming back. I asked someone to try and remove it he was afraid to clean/quarantine it for fear that all my folders (which are hidden) might get deleted. That certain someone already has McAffee, Norton, and Sophos all running at the same time on his computer. Does anyone here know how to remove this troublesome virus or worm without compromising my folders and files?

Thanks in advance!

#170 SamanthaJones

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Posted 02 October 2009 - 06:45 AM

I need help with my 2 usb flash drives. They got infected by a virus that hides folders. I think it's the recycler virus. Whenever I browse my usb drives I often see a folder named Recycler or some folder I did not create. I delete it but it keeps coming back. I asked someone to try and remove it he was afraid to clean/quarantine it for fear that all my folders (which are hidden) might get deleted. That certain someone already has McAffee, Norton, and Sophos all running at the same time on his computer. Does anyone here know how to remove this troublesome virus or worm without compromising my folders and files?

Thanks in advance!

These virus can be removed by AVG Free edition. If AVG is not finding or hanging in normal run, perform the scan in safe mode. (Press F8 While booting, select Safe mode).

Another solution is RegRun Reanimator from www.greatis.com. ( Use it carefully because it suggest many files as suspected).

After the removal by antivirus package, remove the autorun.inf file from your flash drive. [This .inf file hides the Explore and Open lines from the contextmenu.]. You have to use attrib -s -r -h to remove the protection of the .inf file. Otherwise you can use the k*ll option in RegRun Reanimator.

-----------------------

1st: Go to Tools>Folder Options>View>unckeck this items below:
1>display the contets of system folders
2>hide extensions for known file types
3>hide protected operating system files(Recomended)

2nd:check all other options in VIEW

3rd:APPLY>OK.

4th:Download unlocker 1.87 ,install it after that enter any drive (C:\,D:\,........) and delete the recycler folder >then a error message will appar and shows that " can not delete RECYCLER:access is denied." it's in use.>click "OK">after that the "unlocker 1.87" will appears automatically and will give options "noaction","delete","rename","move" at down-left corner and there you can select " delete" optinon by scrolling down and after that you can success fully delete the virus,RECYCLER,from that drive.:D

-----------------------------

Use a batch file (Example.bat) to change it from to a non hidden and a non read only file. It will convert it to a deletable folder and delete it. Do not delete the Autorun file because I found that the virus changed one of my documents to the autorun.

@Echo off

ATTRIB -S -A -H -R

Pause

Then if no errors come up after running the batch right click on RECYCLER folder and click delete.

Make sure the Batch is in the drive not the subdirectry.

(Example) - DriveLeter>Example.bat

Hope this helps : )



Please note that the following advice if taken will absolve me from any responsibility. I am only reporting what I did to get rid of the virus installed on my hard drive.

1. You should be able to see your root drive root drive which is c: or d: etc.

2. Ensure that you are able to see hidden files by going to Tool>Folder Option>view and checking off hidden files.

3. System Volume Information and Recycler should be visible in your root drive (c: d: or whatever drive you use)
4. Right Click on Recycler folder and go to Properties.

5. Go to the tab labeled Security, If your user name is not there then add your username that you use for XP . Give yourself all security rights as well as the SYSTEM user. Then press okay. If you cannot see the security tab and you are using XP professional then go to Tool>Folder Option>View uncheck box "Use simple File sharing" then select Apply.

6. Right Click on System volume information folder and go to Properties. Repeat step 5.

7. Go to the garbage icon on the desktop and right click. Choose properties then check the box " Do not move files to the recycle bin. Remove files immediately when deleted." Press Apply.

8. Go back to the root drive and delete Recycler folder.

9. Go to the System Information folder and delete the last folder. These folders are where Xp has taken a snapshot of your system in order to restore it. The virus is hiding here in the event that you restore it is also restored.

10. You should now open the registry editor and remove the virus from here so that when you restart the virus is not recreated.

11. Open the registry editor. Start >Run> then type regedit in the box and select OK The registry will now open.

12. Hit Ctrl+F Type Recycler in the search box . Delete the entry when found. press F3 to find the next occurrance of Recycler and delete.

13. Close regedit.

14. Go to all installed harddrives and so steps 2- steps 6, steps 8 and steps 9.

15. Run your virus software. You should be able to update any virus software that was previously unupdatable.

16. Reboot your computer

17. Verify that that the reycler folder is deleted from you root drive.

18. Then you can uncheck the box in the garbage that you checked in step 7. To keep all you deleted files in case you need to restore a file that was accidentally deleted.

#171 ElRey

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Posted 06 October 2009 - 05:05 PM

help! i got this trojan horse generic14.DBI that keeps popping up on my AVG free, but everytime i remove it or move it to the vault, it keeps coming back!

What can I do please help

#172 pussyeater

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Posted 06 October 2009 - 09:13 PM

These virus can be removed by AVG Free edition. If AVG is not finding or hanging in normal run, perform the scan in safe mode. (Press F8 While booting, select Safe mode).

Another solution is RegRun Reanimator from www.greatis.com. ( Use it carefully because it suggest many files as suspected).

After the removal by antivirus package, remove the autorun.inf file from your flash drive. [This .inf file hides the Explore and Open lines from the contextmenu.]. You have to use attrib -s -r -h to remove the protection of the .inf file. Otherwise you can use the k*ll option in RegRun Reanimator.

-----------------------

1st: Go to Tools>Folder Options>View>unckeck this items below:
1>display the contets of system folders
2>hide extensions for known file types
3>hide protected operating system files(Recomended)

2nd:check all other options in VIEW

3rd:APPLY>OK.

4th:Download unlocker 1.87 ,install it after that enter any drive (C:\,D:\,........) and delete the recycler folder >then a error message will appar and shows that " can not delete RECYCLER:access is denied." it's in use.>click "OK">after that the "unlocker 1.87" will appears automatically and will give options "noaction","delete","rename","move" at down-left corner and there you can select " delete" optinon by scrolling down and after that you can success fully delete the virus,RECYCLER,from that drive.:D

-----------------------------

Use a batch file (Example.bat) to change it from to a non hidden and a non read only file. It will convert it to a deletable folder and delete it. Do not delete the Autorun file because I found that the virus changed one of my documents to the autorun.

@Echo off

ATTRIB -S -A -H -R

Pause

Then if no errors come up after running the batch right click on RECYCLER folder and click delete.

Make sure the Batch is in the drive not the subdirectry.

(Example) - DriveLeter>Example.bat

Hope this helps : )



Please note that the following advice if taken will absolve me from any responsibility. I am only reporting what I did to get rid of the virus installed on my hard drive.

1. You should be able to see your root drive root drive which is c: or d: etc.

2. Ensure that you are able to see hidden files by going to Tool>Folder Option>view and checking off hidden files.

3. System Volume Information and Recycler should be visible in your root drive (c: d: or whatever drive you use)
4. Right Click on Recycler folder and go to Properties.

5. Go to the tab labeled Security, If your user name is not there then add your username that you use for XP . Give yourself all security rights as well as the SYSTEM user. Then press okay. If you cannot see the security tab and you are using XP professional then go to Tool>Folder Option>View uncheck box "Use simple File sharing" then select Apply.

6. Right Click on System volume information folder and go to Properties. Repeat step 5.

7. Go to the garbage icon on the desktop and right click. Choose properties then check the box " Do not move files to the recycle bin. Remove files immediately when deleted." Press Apply.

8. Go back to the root drive and delete Recycler folder.

9. Go to the System Information folder and delete the last folder. These folders are where Xp has taken a snapshot of your system in order to restore it. The virus is hiding here in the event that you restore it is also restored.

10. You should now open the registry editor and remove the virus from here so that when you restart the virus is not recreated.

11. Open the registry editor. Start >Run> then type regedit in the box and select OK The registry will now open.

12. Hit Ctrl+F Type Recycler in the search box . Delete the entry when found. press F3 to find the next occurrance of Recycler and delete.

13. Close regedit.

14. Go to all installed harddrives and so steps 2- steps 6, steps 8 and steps 9.

15. Run your virus software. You should be able to update any virus software that was previously unupdatable.

16. Reboot your computer

17. Verify that that the reycler folder is deleted from you root drive.

18. Then you can uncheck the box in the garbage that you checked in step 7. To keep all you deleted files in case you need to restore a file that was accidentally deleted.


Wow! That's quite long, but I think worth it. Thank you very much for your help :)

#173 kenji_1989

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Posted 14 December 2009 - 11:08 AM

Need your help mga master, I see this hidden files on my music files. mp3 din extension nya pero yung icon picture, here's the screenshot:

Posted Image

what could possibly be the reason? Any way to remove this? Sa mp3 ko meron din nito eh and Im not sure kung music lang tinitira niya, so far sa music files ko palang nakikita to

#174 jerpau

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Posted 20 December 2009 - 08:16 AM

mga boss help po..
d ko alam kung spyware to o anu pero p help nmn..
ung task manager disabled tapos my mga foler un itsura pero .exe pala..
example my folder aq na "a" un file name.. tapos pag click mo un folder n un magkakaroon ng folder ng itsura tpos "a.exe"
tapos un ym ko login ng login kahit inayus ko na yung settings ng ym..
at sobrang bagal na ng PC ko..HELP NAMAN!

#175 trojanvundo

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Posted 20 December 2009 - 01:51 PM

naku..mahabang manual removal yan...

can u try running malwarebytes...

#176 trojanvundo

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Posted 20 December 2009 - 01:54 PM

help! i got this trojan horse generic14.DBI that keeps popping up on my AVG free, but everytime i remove it or move it to the vault, it keeps coming back!

What can I do please help



can you post more information please like the log file of AVG that contains the location of the infection..

but based on my experience, it could jst be a temp file or a restore point..

#177 jerpau

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Posted 20 December 2009 - 09:18 PM

naku..mahabang manual removal yan...

can u try running malwarebytes...


san ko po kukunin yang malwarebytes

#178 shrike

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Posted 20 December 2009 - 10:06 PM

wala ng iba pa.

download SPYBOT (safer-networking.org), install and update, then scan.
FREE lang.

:thumbsupsmiley:

using S&D for 7 yrs, walang nakakalusot.

#179 uaeboy25

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Posted 02 January 2010 - 02:54 PM

may software po ba kau na pantanggal ng Personal Security- rogue anti-spyware

#180 agent_oranges

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Posted 06 January 2010 - 06:53 PM

may software po ba kau na pantanggal ng Personal Security- rogue anti-spyware



bro try this :http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
-just run a quick scan.... this will fix the problem




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